Effective December 5, 2023

1. Introduction: At Launch with Lee, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or subscribe to our services.
2. Information We Collect: We collect phone numbers and email addresses to contact our clients regarding our services, updates, and important information. Additionally, for clients who choose to use our client portal for asynchronous updates to business data, we also collect and store the following information associated with their client portal accounts:
   • Email and Passwords: These credentials are used to access and secure the client portal account.
   • Business Data: Clients may upload and update relevant multimedia files, product information, or change requests within the client portal. This data is securely stored and managed within the client portal.
3. How We Use Your Information: We use the collected contact information for the following purposes:
   • Client Communication: We use your phone number and email address to communicate with you about your plan, provide updates, and address your inquiries.
   • Client Portal: In addition to client communication, we provide a secure client portal where users can upload and update relevant business data asynchronously. This may include multimedia files, product information, or change requests. To access the client portal, users will be required to create a password-protected account. This account allows users to manage their business data efficiently and securely.
4. Client Portal Account Users can create an account within the client portal, which is password-protected, to facilitate the asynchronous updating of business data.
   • Account Responsibilities: Users are responsible for maintaining the confidentiality and security of their client portal account credentials, including usernames and passwords. Users are also responsible for all activities that occur under their accounts.
   • Account Information: Users are required to provide accurate and up-to-date information when creating and maintaining their client portal accounts. Any changes to account information should be promptly updated to ensure accuracy.
   • Account Termination: Users may terminate their client portal accounts at any time by following the provided account termination procedures. Launch with Lee reserves the right to terminate or suspend client portal accounts for any violations of these terms of service or for any other reason deemed necessary by Launch with Lee.
5. Security Measures: We are committed to safeguarding the security and confidentiality of your personal information. To achieve this, we have implemented a range of security measures designed to protect the data we collect. These measures include:
   • Data Encryption: All data transmitted between your device and our servers, as well as data stored on our servers, is encrypted using modern protocols and strong encryption methods. This ensures that your information is sent and stored securely.
   • Access Controls: We maintain strict access controls and authentication processes to limit access to your personal information only to authorized personnel who require it for legitimate purposes. Access is granted on a need-to-know basis.
   • Security Audits: We conduct regular security audits and assessments to identify vulnerabilities and address potential threats to the integrity and confidentiality of your data.
   • Breach Response: In the event of a data breach or security incident, we have established response procedures to promptly investigate and mitigate the impact. We will also comply with any legal obligations to notify you and relevant authorities in case of a breach.
6. Third-Party Service Providers:
   • Payment Processing: We rely on Stripe, a trusted and secure payment processing platform, to handle all financial transactions. Your payment information is securely processed by Stripe, and we do not store your payment details.
   • Links: Our services may include links to third-party websites, applications, or services that are not operated or controlled by us. These third-party links are provided for your convenience and reference but do not constitute an endorsement or representation of our affiliation with such third parties. We encourage you to review the privacy practices of any third-party websites, applications, or services you may access through our links. Please be aware that we do not have control over the content or practices of these third parties, and this Privacy Policy does not govern their collection, use, or disclosure of your personal information. Any personal information you provide to or is collected by third-party sites is subject to their respective privacy policies and terms of service. We recommend that you carefully read and understand the privacy policies of these third parties to ensure your data privacy and security. We are not responsible for the privacy practices or content of third-party websites, applications, or services, even if you access them through our links. Your interactions with these third parties are solely between you and the third party, and we shall not be liable for any information shared or actions taken on such third-party sites.
7. Cookies: Our website uses cookies and similar tracking technologies to enhance your experience and provide valuable insights into how our website is used.
   • Analytics Cookies: We use analytics cookies to collect aggregated and anonymized data about how visitors interact with our website. These cookies help us understand user behavior, improve our website's performance, and enhance your experience. The data collected does not contain personally identifying information.
   • Login Session Cookies: If you choose to create a user account for our optional user portal, we use login session cookies to facilitate your secure access. These cookies are essential for the functioning of certain features and ensure your session remains secure.
   • Your Options: You have the option to manage or disable cookies through your web browser settings. Most web browsers allow you to control cookie usage by adjusting settings related to cookies and tracking technologies. You can typically find these settings in your browser's options or preferences menu. Please note that disabling cookies may impact your ability to access certain features of our website or may affect the functionality of the optional user portal.
   • Use of Cookies: By using our website, you consent to the use of cookies as described in this policy. If you do not agree with our use of cookies, you may choose to manage or disable them as outlined above. We respect your privacy preferences and are committed to providing transparency and control over your online experience. If you have any questions or concerns about our use of cookies, please contact us.
8. Your Rights and Choices: you have the right to:
   • Access Your Information: You can request access to the personal information we hold about you.
   • Rectify Inaccuracies: If you believe that any of the information we hold is incorrect, you have the right to request corrections.
   • Withdraw Consent: You can withdraw your consent to receive communications from us at any time.
9. Data Security: We take data security seriously and implement reasonable measures to protect your information. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.
10. Changes to This Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be effective when posted, and we will notify you of significant changes.
11. Governing Law and Jurisdiction: This Privacy Policy and any disputes arising from or related to it shall be governed by and construed in accordance with the laws of the State of Washington, United States of America, without regard to its conflict of laws principles. Any legal actions or proceedings arising out of or in connection with this Privacy Policy or the handling of personal information shall be initiated and conducted exclusively in the state or federal courts located within the State of Washington. By using our services and agreeing to this Privacy Policy, you consent to the jurisdiction of these courts and agree to accept service of process by mail. This choice of governing law and jurisdiction is made to ensure clarity and consistency in the resolution of any disputes that may arise from this Privacy Policy or the handling of personal information. It is agreed by all parties involved that any legal matters related to this Privacy Policy shall be exclusively addressed within the State of Washington.
12. Consent: By using our services, you acknowledge that you have read, understood, and agree to the terms and practices outlined in this Privacy Policy. You consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with the terms of this Privacy Policy, please refrain from using our services. Your continued use of our services following any updates or modifications to this Privacy Policy constitutes your acceptance of those changes. It is your responsibility to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
13. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us at privacy@launchwithlee.com.

By using our website or subscribing to our services, you acknowledge that you have read, understood, and consent to the practices described in this Privacy Policy.

• Jason Lee
• Launch with Lee
• privacy@launchwithlee.com

Please retain a copy of this Privacy Policy for your records.